Question 1

Does the giving raise my processing costs?

Accepted Answer

No. The contribution is funded from the fee structure that already exists on every card transaction. It is not a surcharge to you and not a markup passed to your customers. In fact, we almost always lower a merchant's total processing cost.

Question 2

Where does the money actually go?

Accepted Answer

Out to vetted local non-profits in the communities where your transactions happen, so the support stays close to home and the organizations you fund know it came from local businesses like yours.

Question 3

Is the technology enterprise-ready?

Accepted Answer

Yes. Whether you do four figures a year or seven figures a month, the platform scales to fit, supporting high transaction volumes, multiple locations, in-person and online payments, and the infrastructure larger organizations need, with white-glove installation and ongoing support.

Question 4

How hard is it to switch?

Accepted Answer

Minimal effort on your side. We start with a free analysis of your current statements, then handle installation and configuration end to end. With no cancellation fees, there's no long-term risk in trying us.

Question 5

What does it cost to leave?

Accepted Answer

Nothing. We don't use long-term contracts or cancellation penalties. We aim to earn your business every single month.

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